Jan 07 2009
Dispatch Monitor in final beta
Iron Compass has developed new technology called “Dispatch Monitor” to bridge the communication between emergency dispatch centers and the in-vehicle mapping and pre-incident planning solution On-Scene Xplorer 2.6.
The “Dispatch Monitor” technology is built to provide flexibility to accomodate the large variety of emergency dispatch systems on the market. On-Scene Xplorer 2.6 with Dispatch Monitor will allow emergency responders to receive, display, and automatically locate calls from within OSX.
“Our customers have been asking for this interface,” noted John Fix, President of Iron Compass. “So we developed the technology for the OSX 2.6 release. It is customizable so we can put it in place in many situation where direct access to dispatch data is not available.”
One example of limited access to dispatch data is being tested in the final beta at several local fire departments. In this case, the emergency dispatch center provides a “rip-n-run” station printer application. Dispatch Monitor is configured to intercept the dispatch data from the application to the printer. Dispatch Monitor parses the data and sends it to each apparatus that is listed on the dispatch.
“When a responder climbs into the rig, the call information is displayed in OSX 2.6 and they click “go” to draw the location on the map. This saves time and eliminates any potential memory lapses that may occur,” added Fix.
Once the beta program is completed, the technology will be rolled out to existing On-Scene Xplorer 2.6 customers.
